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enfrdeitptrues

General Info

-All the excursions are guaranted everyday all year long.

-The company offers free pick up/drop off service in scheduled hotels if possible.

-On reservation, it is possible to arrange pick up/drop off in other partner hotels.

-The excursions are free for children up to 3 years.

-The company is not responsible for any change in entrance fees or jetfoil ticket fares.

-All the excursions are guaranted in English and in Italian lenguage.

-Tips not included.

-The company is not responsible for any lost personal belongings.

-Supplement for administrative expenses amounted to € 3,00 P.P. for payments by credit card.

 

*The duration of the tour may change, according to traffic and meteorologic conditions, and other reasons not dependent on the organizing company.

**The visit of the Pompeii ruins will be done with guide with a minimum of 6 partecipants. If the number of partecipants is smaller, the tour will be done with audio-guide.

 

Refunds

If the tour is cancelled 48 hours before the departure the client will be refund 50% of the price for pax, no refund for cancellation 24 hours before the departure.

In case of no show, no refund will be allowed. In case of cancellation due to force major, the client are allowed to: change the date, change itinerary, cancel the excursion (no refund will be allowed). The agency is not responsible

for extraordinay unavailability of the sites (Vesuvio, Amalfi Coast, Ruins), not refund will be allowed.

Just in case of any efficiency, clients may send us a written complaint ONLY WITHIN 7 DAYS FROM THE DATE OF THE EXCURSION, in order to receive an exhaustive reply.